Take Me There has been created and developed to ensure every Jet2.com and Jet2holidays customer enjoys a VIP experience. We are all Customer Helpers working as One Team to create memories our customers will want to talk to their friends and family about. After all, we want them to come back to us time and time again.
Our Take Me There values are embedded in all of our Teams at Jet2.com and Jet2holidays. We not only put them into practice with our customers but with our colleagues too.
Take Me There is delivered to all colleagues throughout their time with us. We deliver training internally both in the UK and Overseas, and this is also extended to Jet2.com and Jet2holidays third party providers.
Take Me There brings our customer journey to life. If you think you can make a difference to customers and colleagues alike, and want to enjoy doing that every single day, then this is the place to be.
We're here to create memories for our customers, from ensuring a swift and safe journey, right down to the little details that mean so much. And, we make working here a memorable experience for each other too. We're proud to be friendly, approachable, open and honest.
We're always aware of what's going on around us, both in and out of the workplace. Whether that's comforting a nervous customer, welcoming a new colleague on board or asking one of our customers if they need a hand. We are always present and every colleague is empowered to use their initiative to inspire others.
We're working together to deliver that amazing journey to millions of customers. From customer facing roles on the ground and in the air, to all the behind the scenes activities that keep our customers happy and ensures our growth and success. We couldn't do it without our people. We are proud to be One Team.
We always think about what we do and how this impacts both our customers and colleagues. We empower our colleagues to take responsibility, and if there's a problem, we find a solution. If there's something we can do better, we do it.