At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customersHave a Lovely Holiday.
After our fantastic success in 2018, we now have a great opportunity for a Ramp Supervisor to join our Ground Operations Team at Birmingham Airport.
Reporting to the Ramp Duty Managers, this role is responsible for supervising the day to day operation and managing the operational Ramp Teams. Key responsibilities include:
The supervision of the day to day airside operation, ensuring safe and efficient handling of our flights and compliance with Company standards and legal requirements, in line with our safety first culture
Overseeing the performance of the Lead Ramp Agent and Ramp Agent Teams, and coordinating the allocation of duties
Working with the Passenger Service Supervisor and Baggage Hall Supervisor to complete operational reporting and daily administration as well as any HR related duties
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values
Working in all weather conditions, this is a varied and fulfilling role with both colleague and operational responsibility. This position involves working on a rostered shift basis and requires flexibility to support the operation.
The successful candidate will already be demonstrating Role Model behaviours. With strong experience and in depth knowledge of ramp handling, you will have previous experience of managing teams and coaching individuals in a fast paced ramp/airside environment. With excellent communication skills, you will also need to be able to demonstrate a genuine passion for developing others.
For all our airside roles you must hold a full UK Driving Licence and pass a Medical, administered by the airport.
We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!Ground Operations