The Head of UK Airports will have full responsibility for the safe, punctual and cost effective Ground Operation whilst maintaining an excellent and consistent customer experience across all our UK airport bases.
This exciting and challenging role requires someone with proven experience within a Ground Operations environment, at a senior management level, responsible for both the Front and Back of House Operation.
You will be accountable for delivering Jet2.com’s ‘On Time Performance’ target, investigating and making recommendations for improvement, direct management of a Team of General Managers and Station Managers and full responsibility for the control of all Jet2.com Ground Operations, including overall accountability for the budget and headcount.
You will be a strategic thinker, able to identify and ensure improvements in productivity. You will also monitor consistency of all training delivery, and be accountable for full adherence to Company procedures and practices within Ground Operations. Along with this, you will provide recommendations on initiatives for continuous improvement to develop and promote a seamless customer journey. Working alongside your colleagues, developing and implementing the internal succession plan is also a key part of the role.
The successful candidate will have gravitas, be robust in their approach and must be able to build and develop a customer centric culture to deliver and exceed Jet2.com standards for Safety, Customer Service, Cost Management and ancillary revenues.
Already an experienced senior leader, you will possess the commercial acumen to succeed in this environment, along with demonstrable experience in both presentation and negotiation skills. You will also inspire your teams to deliver and live the Jet2.com values and Company ethos.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!